Shipping Policy

Effective Date: [02/28/2025]

At ReviveRoots, we are committed to delivering high-quality, handcrafted hair care products straight to your door. Please read our shipping policy carefully to understand our shipping process, costs, and timelines.

1. Processing Time

  • All orders are processed within 3-5 business days (excluding weekends and holidays).
  • Due to the handmade nature of our products, processing times may vary based on demand.
  • Orders placed after [insert cut-off time] will be processed the next business day.

2. Shipping Rates & Delivery Estimates

  • Shipping costs are calculated at checkout based on your location and selected shipping method. 
  • Please note that delivery times are estimates and may be affected by factors beyond our control, such as weather, carrier delays, or customs processing.

3. Order Tracking

  • Once your order has shipped, you will receive an email confirmation with a tracking number.
  • Please allow 24-48 hours for tracking updates to appear.

4. Shipping Restrictions

  • There are no shipping restrictions. We ship worldwide at your own cost. 

5. Lost, Stolen, or Delayed Shipments

  • ReviveRoots is not responsible for lost, stolen, or delayed packages once they have been shipped.
  • If your package is marked as “delivered” but you have not received it, please check with your neighbors or local postal office.
  • For missing packages, we recommend contacting the shipping carrier directly to file a claim.

6. Incorrect Addresses

  • Customers are responsible for providing an accurate and complete shipping address.
  • If an order is returned to us due to an incorrect address, the customer will be responsible for reshipping costs.

 7. International Shipping & Customs

  • International orders may be subject to customs fees, duties, and taxes, which are the responsibility of the customer.
  • Customs processing may cause delays beyond our estimated delivery times.

8. Order Modifications & Cancellations

  • Once an order has been placed, modifications or cancellations cannot be guaranteed. Please contact us immediately at for assistance.

9. Contact Us

If you have any shipping-related questions, please reach out to us:

📧 Email: [reviveroots@yahoo.com]
📞 Phone: [+14254267930]

Thank you for choosing ReviveRoots! We appreciate your support and patience as we carefully craft and deliver your hair care products.

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