Shipping Policy
Effective Date: [02/28/2025]
At ReviveRoots, we are committed to delivering high-quality, handcrafted hair care products straight to your door. Please read our shipping policy carefully to understand our shipping process, costs, and timelines.
1. Processing Time
- All orders are processed within 3-5 business days (excluding weekends and holidays).
- Due to the handmade nature of our products, processing times may vary based on demand.
- Orders placed after [insert cut-off time] will be processed the next business day.
2. Shipping Rates & Delivery Estimates
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- Please note that delivery times are estimates and may be affected by factors beyond our control, such as weather, carrier delays, or customs processing.
3. Order Tracking
- Once your order has shipped, you will receive an email confirmation with a tracking number.
- Please allow 24-48 hours for tracking updates to appear.
4. Shipping Restrictions
- There are no shipping restrictions. We ship worldwide at your own cost.
5. Lost, Stolen, or Delayed Shipments
- ReviveRoots is not responsible for lost, stolen, or delayed packages once they have been shipped.
- If your package is marked as “delivered” but you have not received it, please check with your neighbors or local postal office.
- For missing packages, we recommend contacting the shipping carrier directly to file a claim.
6. Incorrect Addresses
- Customers are responsible for providing an accurate and complete shipping address.
- If an order is returned to us due to an incorrect address, the customer will be responsible for reshipping costs.
7. International Shipping & Customs
- International orders may be subject to customs fees, duties, and taxes, which are the responsibility of the customer.
- Customs processing may cause delays beyond our estimated delivery times.
8. Order Modifications & Cancellations
- Once an order has been placed, modifications or cancellations cannot be guaranteed. Please contact us immediately at for assistance.
9. Contact Us
If you have any shipping-related questions, please reach out to us:
📧 Email: [reviveroots@yahoo.com]
📞 Phone: [+14254267930]
Thank you for choosing ReviveRoots! We appreciate your support and patience as we carefully craft and deliver your hair care products.